Configure

Create Services dedicated to Clients in your Service Catalog

With Pelagic FM™, create your own, customized service catalog. Simply create the services dedicated to your clients, define their respective tasks and set each services pricing information.

Manage

Create your Service Requests

Pelagic FM™ Service Catalog provides your client to discover your services offering!
Your clients can access your service catalog and contact you to request a service. Simply create a service request for your client by selecting services your client need from your catalog and simply scheduling and assigning the tasks to your team.

Clients Service Requests

Your clients can even request a service online!
Just schedule and assign each task to your team. In a few clicks you are done.

Share

Unlimited Service History

With Pelagic FM™ Your Clients follow and access all created requests for their yacht. The PFM Log provides your clients with the ability to access their vessel complete Service History & Installed Parts Inventory.

Tasks Activity

Your Clients can follow all created tasks for their yacht. They have access all the activity recorded by team members for each task: Comments, Task Status Changes, Parts, Pictures and Documents. Clients can even add an Attachment (Pictures, Documents…) and post a Comment for each task.

Tasks Progression

Your client can easily follow tasks progression with Pelagic FM™ Notices, Alerts and Warnings. Pelagic FM™ indicates for each task its Current Status, if the vessel is Out of Dock, if the Task Due Date is Imminent or Delayed, and even If the Task has not been assigned

Communicate

Communicate with your Clients by Email or SMS with Pelagic FM™ Notifications

Pelagic FM ™ notifies your client when the vessel leaves its dock and when it returns. Your clients are noticed of each new request created for their Yacht and each request status change (Active, Completed…).

Security

Reduce the risk of breakdowns, loss and theft

With Security Alerts and Warnings, your client can monitor his yacht Engines & Generators maintenance needs, Battery level, Bilge pump activity and even receive an alert if the Vessel is sailing out of the authorized zone

Geolocalization

Know your vessels location at all times

Rent your vessels with peace of mind, and even quickly locate and respond in case of difficulties. With Geolocalization, clients have access to the Vessel Travel History and Current Location.